Privacy Policy

Privacy Policy

This notice describes our privacy policy. Please review it carefully. By using or accessing the Service, you accept the practices described. If you prefer we not collect and process information about you, please do not provide it to us and do not access the Service.

This Privacy Policy ("Privacy Policy") is to help you understand how Ava Denali LLC ( "Ava Denali", "we" or "us" ) collects and processes information you share when you use this and any of our websites (together, the "Site") and our mobile application (the "App," and together with the Site, the "Service").

Information We May Collect

We collect information you share with us, including:

Personal Information: "Personal Information" is information which can identify you specifically, such as your name, email address and telephone number. We maintain databases to store your Personal Information and retain it as needed to serve you and operate the Service. Personal Information collected depends on your use of the Service. Providing Personal Information to us is your choice. If you choose not to provide us with Personal Information, you may be unable to use certain features.

General Information: When you visit the Service, we collect various types of general non-personal information ("General Information"). General Information includes browser information, operating system information, device information, IP address and the date, time, duration of stay and specific pages accessed during visits to the Service.

We do not intentionally collect Personal Information from any person under 13 years old. When such information is accidentally collected, we delete it as soon as possible. If you think a person under 13 provided us with Personal Information, please contact us.

Creating an Account

If you create an Account, we collect Personal Information.

You may create an Account using a third party. If you create your Ava Denali account by connecting through a third party, you are authorizing us to use public information from the third-party account for your profile. These third parties determine how they use, store, and disclose your information. Please review the terms and policies of their services, including privacy and data gathering practices. Ava Denali shall have no liability or responsibility for privacy practices or other actions of any third-party site or service enabled within the Service.

You may review, update, or modify your account information, including profile and contact information, at any time by logging into your account. You may also permanently delete your account by contacting us. 

Online Identification Tools

We use your IP address to help identify you and gather General Information to tailor your experience to your interests.

We use web beacons to personalize your experience and to generate information about traffic and trends. Web beacons collect General Information. Web beacons may be used alone or with cookies.

When web beacons are used with cookies, they may link General Information to Personal Information.

We use cookies to personalize the Service. If you set your browser to reject cookies, the Service will not be able to recognize your account or personalize the content you see.

We use third-party advertisers to display personalized content and advertise for us. These advertisers may utilize cookies and/or web beacons to collect General Information about your activities on the Service.

Third Party Features

The Service may include features such as activity feeds, social media buttons and widgets. These features may collect and display your Personal Information, your IP address, and the page you are visiting on the Service and may set a cookie to enable the feature to function properly. These features are either hosted by a third party or hosted directly on the Service and your interactions with them are governed by the privacy policy of the third party.

Use of Service via Mobile Device

If you use the Service through your mobile device, our App may collect your geo-location information to assist us in filling your order. We will not share this information with third parties and will only use this information for the sole purpose of fulfilling your order. You may at any time prevent the Service from using your location by turning this option off at the device level.

When you use the Service through your mobile device, the App collects device type. We use this to provide the most up to date application and features, or to advertise or promote products or services to you appropriate to your device type.

Third-Party Links

We sometimes provide links to third-party websites we do not own or control. We are not responsible for the practices of third-party websites. We encourage you to review and understand the privacy practices of third-party websites.

Usage of Personal Information

Except as specified in this Privacy Policy, Ava Denali does not rent, sell, trade or disclose your Personal Information to third parties. However, Ava Denali may use, process and disclose Personal Information to:

Send information to customers about orders.

Fill your orders.

Process and collect payments.

Enforce agreements.

Produce content.

Analyze and adjust to meet preferences and requirements.

Administer customer programs.

Send promotional material about our company.

Provide you with administrative information regarding the Service.

Comply with requests of law enforcement or data protection organizations.

Prevent prohibited or illegal activities.

When possible, General Information may be combined and/or linked to Personal Information, in accordance with the purposes specified above.

We may use General Information and anonymized Personal Information to prepare aggregated data about our users ("Anonymized Data"). We may provide third parties with Anonymized Data in describing the Service to prospective partners, advertisers and other third parties, and for all other lawful purposes. As communicated to these third parties, the Anonymized Data does not include information which would allow the recipient to identify, locate or contact you.

Third Party Service Providers

Ava Denali uses other companies and individuals to perform functions on our behalf, such as fulfilling orders, delivering packages, sending mail, serving ads, providing search results, and processing credit card payments. These third-party service providers have access to Personal Information needed to perform their functions but may not use it for any other purpose.

Changing Your Subscription Preferences

If you have an account with us, you may change your preferences to receive or not to receive email or other communications from us by logging in to your account. You may also instruct us to stop sending you emails, newsletters or other information by following the ‘unsubscribe’ instructions provided in the email. We may, however, continue to use your Personal Information to contact you to service your account or as otherwise authorized by law.


We use safeguards to ensure information collected is secure. We take steps to ensure third parties who work with us agree to protect personal information they must access in order to serve you.

When you transmit sensitive information to the Sites, the information is encrypted and protected with SSL, the current industry-standard encryption protocol. When you are on an SSL-protected page, a graphic of a closed lock appears at the bottom or top of some web browsers. Secure SSL-encrypted pages also have URLs which start with "https://" instead of "http://".

Without limiting the terms of our Terms and Conditions and this Privacy Policy, you understand we do not guarantee your use of the Site and information provided by you will be private or secure and we are not responsible or liable to you for any lack of privacy or security you may experience. You are completely responsible for taking precautions and providing security measures best suited for your situation. You understand any information provided by you or collected by us or our agents in connection with your use of the Site will be used in the manners described. Please do not use the Site if you do not agree to the terms and conditions described in this Security section.

If you have any questions about security, please contact us.

Changes to our Privacy Policy

We may occasionally update this Privacy Policy to reflect changes in our practices. The modified Privacy Policy will be effective immediately upon posting on the Service. Your continued use of the Service after the posting of the modified Privacy Policy constitutes your agreement to abide and be bound by it. We encourage you to periodically review this page for the latest information on our privacy practices. If you object to any modification, your sole recourse is to stop using the Service.

Questions about our Privacy Policy

If you have questions about this Privacy Policy, please email us at You may also send us regular mail at:

Ava Denali
8120 Research Boulevard
Austin, TX 78758